Return Policy

Thank you fro shopping at www.bibiafrica.co.za
If you were not entirely satified with your purchase, we’re here to help.

Limitations of Supply

If we fail to honour your order for reasons beyond our control, your purchase will be refunded in total;
or, alternatively, bibiafrica will contact you and offer you a suitable alternative.

Returns

You have 2 days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If you return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for refunding your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.